Terms and Conditions

About These Terms

These terms describe the use of our website and digital products. Review the product description and purchase terms before placing an order.

Educational Purpose

Our website, Academy Field Manuals, worksheets, reference cards, and other resources provide general preparedness education and planning tools.

They do not replace emergency services, professional training, medical care, or advice from appropriately qualified professionals. Follow current official guidance, applicable laws, and equipment manufacturers’ instructions.

Preparedness needs vary by household and location. No resource or product can guarantee safety, uninterrupted services, or a particular outcome. In an emergency, contact emergency services.

Digital Products and Delivery

Our downloadable products are digital files. Physical books, binders, equipment, and supplies are not included unless a product listing expressly states otherwise.

Each listing identifies the files and materials included. Review the description, file formats, and any stated software requirements before purchasing. Printable worksheets are not necessarily electronically fillable.

After successful payment, use the download instructions supplied through checkout or your purchase confirmation. If files are missing, incorrect, or inaccessible, contact us for assistance.

Save a backup of your purchased files. Future editions, ongoing updates, video lessons, coaching, and lifetime hosting or download access are not included unless expressly stated in the offer you purchase.

Personal and Household Use

Unless a product states otherwise, your purchase permits personal use by you and members of your household. You may save copies on your household’s devices, print copies for household use, and complete or adapt worksheets for your household’s planning.

You may not resell, publicly upload, distribute outside your household, or repackage the files or illustrations without written permission, except where applicable law permits otherwise.

For classroom, organization, community-group, or other broader use, contact us about permission. You are welcome to share links to our public website.

Prices and Purchases

Review the product, package contents, total price, currency, and any applicable taxes shown at checkout before completing payment.

Prices and offers may change for future purchases. A later price change does not change the amount agreed for an earlier completed order.

Refunds and Download Assistance

Because digital files cannot be physically returned, change-of-mind purchases are generally final once the files have been downloaded or accessed.

We will review requests involving:

• Accidental duplicate payments.
• Missing files or delivery of the wrong product.
• Corrupted or inaccessible files.
• A product that materially differs from its published description.

We may first provide download assistance, correct the delivery, or supply working replacement files. If we cannot resolve a delivery or file defect, we will refund the affected purchase. Verified accidental duplicate payments will be refunded. Material differences from a product description will be addressed through an appropriate correction or refund.

Please report problems through our Contact page within 14 days of purchase and include your purchasing email address, product name, order number if available, and a description of the problem. Do not send payment card details.

The 14-day reporting request does not shorten any rights or remedies provided by applicable law. Nothing in these terms excludes mandatory consumer rights.

For a change-of-mind request before downloading or accessing the files, contact us promptly so we can review the order.

Affiliate Links and Third-Party Products

Some website links are affiliate links. We may earn a commission when you purchase through them.

Purchases from another merchant are subject to that merchant’s product descriptions, delivery arrangements, warranties, and refund policies. We do not fulfill or issue refunds for another merchant’s orders.

Product availability, prices, discounts, specifications, and terms can change. Confirm current information with the merchant before purchasing. A resource listing does not guarantee suitability for your household.

Responsible Use of the Website

Do not use the website to submit fraudulent orders, upload harmful material, attempt unauthorized access, or interfere with its operation.

When contacting us, provide only information needed to address your inquiry. Keep completed household plans, medical details, passwords, and other sensitive records in your own secure storage.

Privacy

Our Privacy Policy explains how information is handled when you visit the website, contact us, or purchase our products.

Changes to These Terms

We may update these terms for future website use and purchases. Changes will be posted on this page. The purchase terms presented when you place an order apply to that order, subject to applicable law.

Contact and Support

For questions about these terms, permissions, purchases, or downloads, use our Contact page.